Health Canada
Background
Interpersonal Wellness Services Inc. (IWS) has had a long standing service record for providing comprehensive workplace wellness solutions to all Government of Canada departments through Health Canada’s Employee Assistance Program (EAP) and health plans. The services include training content, coaching, conflict management, and workplace wellness support delivered through Special Organizational Services (SOS) and Informal Conflict Management Services (ICMS).
Method
Training and Coaching: IWS delivers extensive training and coaching sessions aimed at enhancing leadership outcomes, performance, and working relationships. This includes resilience training, stress management, and change management.
Facilitated Discussions: Facilitated discussions are conducted to address and resolve workplace conflicts, promoting a healthier work environment.
Specialized Services: IWS offers high-level specialized services such as conflict management and workplace wellness support to meet the unique needs of each department.
Comprehensive Content: Developing and providing tailored content that aligns with the specific requirements of the Government of Canada departments.
Facilitated Discussions: Facilitated discussions are conducted to address and resolve workplace conflicts, promoting a healthier work environment.
Specialized Services: IWS offers high-level specialized services such as conflict management and workplace wellness support to meet the unique needs of each department.
Comprehensive Content: Developing and providing tailored content that aligns with the specific requirements of the Government of Canada departments.
Impact
Enhanced Leadership and Performance: The training and coaching provided by IWS have led to improved leadership outcomes and enhanced performance among government employees.
Improved Working Relationships: Facilitated discussions and conflict management services have contributed to better working relationships within departments.
Resilience and Stress Management: Resilience training and stress management programs have equipped employees with the tools to handle workplace challenges more effectively.
Change Management: Change management services have helped departments navigate organizational changes smoothly, minimizing disruption and fostering a positive work environment.
Improved Working Relationships: Facilitated discussions and conflict management services have contributed to better working relationships within departments.
Resilience and Stress Management: Resilience training and stress management programs have equipped employees with the tools to handle workplace challenges more effectively.
Change Management: Change management services have helped departments navigate organizational changes smoothly, minimizing disruption and fostering a positive work environment.
Results
- Long-term Partnership: A successful and ongoing multi-year partnership through which IWS team provides expert services to Government of Canada departments, reflecting the effectiveness and reliability of the services provided.
- Positive Workplace Culture: The implementation of comprehensive wellness solutions has fostered a positive workplace culture across various departments.
- Sustained Improvement: Continuous improvement in leadership performance, employee well-being, and overall workplace harmony.
This case study highlights the long-standing relationship between Interpersonal Wellness Services Inc. and the Government of Canada departments, showcasing the significant impact of IWS’s tailored workplace wellness solutions on leadership outcomes, employee performance, and workplace relationships.