At Interpersonal Wellness Services Inc., we specialize in helping employee health insurance providers improve client outcomes, reduce disability and mental health claims, and support workplace recovery through our science-backed Nine-Dimensional Wellness System and Workplace Recovery Framework.

With 28 years of experience in corporate wellness, leadership coaching, and conflict resolution, we’re trusted by organizations and now work directly with health insurers to provide proactive, results-driven solutions that minimize claims and strengthen resilience.

Our Mission

To partner with employee health insurance providers in reducing workplace-related health claims by equipping organizations with proactive tools, frameworks, and coaching to enhance mental, emotional, and relational wellness.

Our Vision

To be the leading wellness partner to employee benefit providers, transforming workplaces into resilient environments that reduce claims, protect employee well-being, and promote long-term organizational health.

What We Do

What We Do for Insurance Providers:

  • Reduce Claims Through Proactive Intervention: Our tools help employers catch stress, burnout, and relational dysfunctions early, before they lead to mental health claims or disability leave.
  • Support Organizations During High-Risk Periods: Transitions, toxic environments, and leadership crises are major claim triggers. Our Workplace Recovery Framework stabilizes teams and prevents claims escalation.
  • Improve Client Retention and Satisfaction: Insurers who partner with us can offer more value to clients through custom assessments, resilience programs, and recovery coaching.
  • Boost ROI on Group Benefits: Healthier workplaces mean fewer claims, lower premiums, and longer-lasting client relationships.

Signature Programs That Drive Claim Reduction:

  • Nine-Dimensional Wellness Assessment: A science-based diagnostic tool that uncovers the root causes of mental, emotional, and relational stress in the workplace. Diagnoses hidden emotional, mental, and relational stressors, key contributors to claims.
  • 90-Day Team Resilience Accelerator: A rapid intervention program to reduce burnout, restore well-being, and increase team performance. Also reduces absenteeism while boosting engagement and psychological safety.
  • Workplace Recovery Framework (Intervene – Stabilize – Revitalize): Our ISR model (Intervene – Stabilize – Revitalize) helps organizations recover from toxic or high-conflict environments, preventing long-term psychological harm and insurance claims.
  • Leadership & Culture Resilience Coaching: Equips leaders with tools to foster psychological safety, improve communication, and lead through high-stress situations.

Our Signature System

The ISR Workplace Recovery & Resilience Model™

We don't guess, we assess, intervene, and rebuild with precision.

1

Intervene

We diagnose the root causes of dysfunction through workplace assessments, wellness audits, and candid conversations.

2

Stabilize

We rebuild trust, reset behaviors, and create team charters that restore psychological safety and performance.

3

Revitalize

We embed long-term resilience through our 9-Dimensional Wellness System™, leadership coaching, and monthly competency-based training.

It's a complete team transformation—in just 90 days.

Why Insurance Companies Trust IWS

  • 28+ years of proven workplace wellness experience
  • Scalable solutions for diverse industries
  • Customized strategies aligned with benefit plans
  • Proven track record in reducing organizational stress, conflict, and turnover
  • Backed by neuroscience, positive psychology, and interpersonal systems research

The Impact We Deliver

Organizations supported by IWS have seen:

  • 50% reduction in stress-related absenteeism
  • 35% increase in psychological safety
  • 30% decrease in turnover during transitions
  • Reduced short- and long-term disability claims

Let’s Help Your Clients Thrive—Together

Join forces with IWS to deliver lasting wellness outcomes to your clients, improve workplace health, and reduce insurance claims through our science-backed interventions.

Schedule a Call | Download Our Partner Guide

About Interpersonal Wellness Services Inc.

At Interpersonal Wellness Services Inc., we pioneered the industry-changing 9-Dimensional Wellness System™—a science-backed framework that uncovers the hidden challenges silently draining your team’s energy, morale, and performance.

By addressing the multifaceted aspects of employee well-being, we assist insurance providers in reducing health-related claims and enhancing the overall health of client organizations.

For over 28 years, Interpersonal Wellness Services Inc. (IWS) has helped leaders and organizations do one thing exceptionally well:

Recover fast, lead better, and build workplaces where people thrive to reduce the cost of employee health insurance and turnover.

We’ve seen it all—burnout, toxic culture, workplace conflict, disengaged teams—and we’ve turned every single one into an opportunity for growth, trust, resilience, and high performance.

Whether you’re navigating a leadership transition, merger, downsizing, or simply trying to fix a broken team dynamic, we have the tools, the team, and the proven system to get you there.

What Our Clients Say

“After months of team conflict, IWS didn’t just fix things, they helped us come out stronger than ever.”

– HR Manager, Tech Industry

“We saw real changes within weeks. Trust was restored, morale rebounded, and we became a team again.”

– Senior Leader, Healthcare Sector

Why Organizations Choose IWS

27+ Years of Results

Creators of the 9-Dimensional Wellness System™

90-Day Team Resilience Accelerator

90% of clients see results within 3 months

Trusted by Fortune 500s, public sector, and global teams

Our Core Values

Integrity

We deliver results you can trust.

Empathy

We meet people where they are.

Collaboration

We build solutions with you, not for you.

Excellence

We don't stop until it's done right.

Our Team

Joyce Odidison

Joyce Odidison, M.A., MCC, CTDP

Conflict Analyst, Leadership Coach, and Team Resilience Expert with over 27 years of experience helping teams thrive in challenging environments.

Betty Mutwiri

Betty Mutwiri

Leadership Development Expert specializing in coaching and mentoring leaders to achieve organizational success.

Sylvia Marusyk

Sylvia Marusyk

Occupational Therapist and International Speaker focused on workplace wellness and mental health strategies.

Dr. Mamadou Ka

Dr. Mamadou Ka

Dr. Mamadou Ka is a Public Speaker and Consultant in the field of Diversity Management and Education. Mamadou holds a Doctorate Degree in Educational Leadership and Diversity Management from Simon Fraser University, Vancouver.

Explore Our Books & Courses

Founded by author, coach, and thought leader Joyce Odidison, IWS also offers books, tools, and a powerful Wellness Academy designed to help teams and individuals thrive.

  • Access team-building resources through our robust Wellness Academy
  • Discover evidence-based methods in our foundational books and programs
  • Implement practical tools from our conflict management certification programs

Your Workplace Recovery Starts Here

Burnout, disengagement, and conflict don't have to define your culture.

Let us help you rewrite the story.