FAQ

Frequently Asked Questions

Over decades of working with teams, one pattern consistently emerges: when teams struggle repeatedly, the root cause is often how leadership pressure, communication, and decision making are landing.

Relational Resilience Leadership Coaching™ is a proven, research informed leadership program that helps leaders strengthen their relational capacity under pressure, so teams can stabilize, trust can rebuild, and performance can recover

This work has been delivered at scale and across hundreds of thousands of leaders in public and private sector environments

We help organizations make resilience visible, measurable, and actionable.

Using the Well being Intelligence System® (WIS®) and our Resilience Intelligence Platform™, we identify early signs of strain, conflict, and burnout, then support teams and leaders with the right level of intervention, before issues escalate.

Neither in the traditional sense.

Our work is resilience based and systems oriented, grounded in interpersonal neurobiology and applied workplace science. We focus on:

  • how people function under pressure
  • how relationships affect performance
  • how organizations can intervene early and ethically

No.

All services are non clinical workplace resilience and performance supports.
We do not provide medical or psychological diagnosis, therapy, or treatment.

If clinical support is needed, we recommend appropriate external resources.

It is a clarity first diagnostic process that shows:

  • where strain is building
  • what’s driving it
  • which level of support is actually required

It prevents organizations from choosing the wrong solution too early.

Most organizations do.

Mapping is ideal if you:

  • sense something is “off” but lack clarity
  • want to prevent burnout or conflict
  • need data before approving training or intervention
  • want to avoid overreacting — or underreacting

The mapping window is 1 to 30 days, depending on team size and number of dimensions being mapped (1-9). This could include some but not all of the following

  • assessment deployment
  • data analysis
  • leadership debrief
  • clear next-step recommendations

Based on the data, we recommend one of four paths:

  • Resilience Activation Series™ (early strain)
  • Team Resilience Reset™ (ongoing friction)
  • Rapid Conflict Stabilization™ (escalating conflict)
  • Relational Resilience Leadership Coaching™ (leadership related constraints)

You are never obligated to proceed beyond mapping.

Only the individual.

Managers, leaders, and HR have no access to individual responses or resilience index reports

Organizations receive aggregated, anonymized insights such as:

  • overall resilience trends
  • risk heatmaps
  • early warning indicators
  • information to develop and measure KPIs

This protects psychological safety while enabling informed decisions.

Yes.

Our platform is designed to meet expectations of government, healthcare, education, and regulated environments, with privacy and ethical use built in.

We protect safety through:

  • non-clinical language
  • confidentiality by design
  • aggregated reporting only
  • clear communication about data use

Participation is meaningful only when people feel safe to be honest.

Workshops create awareness.
Resilience requires support over time.

That’s why we offer:

  • 4-week activation support
  • 30-day resets
  • structured follow-ups
  • leadership lock-in

This ensures change actually sticks.

If conflict is escalating or complaints are emerging, we recommend Rapid Conflict Stabilization™, which focuses on immediate containment and a clear roadmap forward.

If you’re unsure, book a 15-minute triage call

Yes.

Our assessments, coaching, and interventions are designed to support:

  • in-person teams
  • remote teams
  • hybrid environments

Yes.

Our Relational Resilience Leadership Coaching™ is a research backed program delivered at scale across government, industry, and education

It is often recommended when resilience mapping shows leadership related pressure points

Yes.

Coaching conversations are private and separate from organizational reporting.

We work with:

  • small and mid-sized teams
  • large organizations
  • government and public sector
  • regulated environments

Our platform and approach scale easily.

Most organizations can begin:

  • Resilience Mapping within days
  • Interventions shortly after results are reviewed

Timelines are adjusted based on urgency and scope.

Pricing depends on:

  • number of participants
  • level of support required
  • duration of engagement

We provide clear options after mapping or during a fit call.

WIS® Resilience Index

Still Have Questions?

If you’re unsure where to start or want to talk through your situation:

We’ll help you choose the right next step — without pressure.

Book a 15-Minute Triage Call Start with 30-Day Team Resilience Mapping™

Interpersonal Wellness Services provides workplace resilience and performance supports. We do not provide medical or psychological diagnosis or treatment