WIS® Resilience Index

About

Whether you’re exploring options, responding to an emerging issue, or looking for clarity before acting, we’re here to help you choose the right next step

Why We Exist and Why This Work Matters

Interpersonal Wellness Services (IWS) was founded on a simple but critical insight:

Most workplace challenges are not performance problems.
They are resilience problems hidden inside relationships, systems, and leadership pressure

For over 28 years, we’ve worked alongside leaders, HR teams, and organizations to uncover what’s really driving burnout, conflict, disengagement, and repeated breakdowns at work, to design solutions that actually stick.

WIS® Resilience Index

Our Founders

Joyce Odidison, M.A., MCC, CTDP.

President

Joyce Odidison, M.A., MCC, CTDP, is the Founder and President of Interpersonal Wellness Services Inc. (IWS), known for helping leaders identify and resolve the hidden stressors that undermine team capacity, long before burnout, conflict, or costly setbacks occur. She is Creator of the Currency of Resilience Framework™ and the WIS® Resilience Mapping Platform, providing a groundbreaking HRTech solution that transforms scattered wellness efforts into clear, actionable resilience data and leader ready plans. For nearly three decades, Joyce has partnered with leaders in government agencies, educational institutions, and Fortune 500 companies across North America, shifting workplace challenges and burnout risks from reactive to proactive. Her expertise has been featured on CTV Morning Show, CityTV, CBC Radio, Fast Company, and leading podcasts, where she equips audiences with practical strategies to make resilience measurable, actionable, and a true driver of organizational success.

Misan Odidison

Founder / Director of Operations

Misan Odidison is the Director of Operations at Interpersonal Wellness Services Inc., where he oversees the systems, structures, and operational backbone that support the organization’s mission to strengthen resilience, wellbeing, and effective leadership in the workplace.

A retired police officer with 27 years of service, Misan brings deep experience in high pressure decision making, conflict resolution, and people centred problem solving. Throughout his career in law enforcement, he developed a steady, practical approach to navigating complex situations skills that continue to guide his work in organizational operations today.

At Interpersonal Wellness Services, Misan focuses on building reliable processes, operational clarity, and seamless client experiences. His work ensures that leaders, teams, and organizations are supported by systems that function consistently, efficiently, and with integrity, especially in fast moving or high stress environments.

Whether serving in uniform or supporting organizations behind the scenes, Misan’s commitment remains the same, to bring stability, order, and practical solutions where people and systems are under strain, helping organizations operate more effectively and sustainably.

Our Story

Our work began at the intersection of conflict analysis, leadership development, and workplace well-being, long before burnout and psychological safety became mainstream conversations.

As organizational pressure increased, we saw the same pattern repeat

  • teams under strain
  • leaders absorbing invisible load
  • wellness programs that didn’t change outcomes
  • repeated issues resurfacing under new labels

This led to the development of the Wellness Improvement System® (WIS®) which gave birth to the WIS® Well being Intelligence System, a science anchored framework grounded in interpersonal neurobiology, systems thinking, and applied workplace research.

WIS® became the foundation for:

  • the Currency of Resilience™ framework
  • the Resilience Index™
  • and the Resilience Intelligence Platform™

Together, they form a resilience ecosystem designed to move organizations from reaction to prevention.

WIS® Resilience Index

Our Mission

To help organizations make resilience visible, measurable, and sustainable, so people and performance can thrive together.

We believe:

  • resilience is a system, not a trait
  • relationships are central to performance
  • early insight prevents costly escalation
  • ethical, data-informed decisions protect both people and organizations

What Guides Our Work

  • Science before solutions
  • Clarity before intervention
  • Prevention before crisis
  • Human dignity at every level

Built for Trust, Privacy, and Psychological Safety

Security & Compliance

Organizations trust us with sensitive resilience and well being information. We take that responsibility seriously.

The Resilience Intelligence Platform™ is designed to meet the expectations of government, healthcare, education, and regulated environments.

Data Privacy & Protection

  • Individual assessment results are private and confidential
  • Organizations only see aggregated, anonymized insights
  • No individual data is visible to managers or leaders
  • Role-based access controls protect sensitive information

Ethical Use of Data

  • Assessments are non-clinical and non-diagnostic
  • Data is used solely to support resilience, performance, and prevention
  • No medical or psychological treatment decisions are made through the platform

Security Practices

  • Secure hosting and encrypted data transmission
  • Access controls and authentication safeguards
  • Regular system monitoring and maintenance

(Additional technical documentation available upon request.)

Psychological Safety by Design

Beyond technical security, the platform is designed to:

  • reduce fear of disclosure
  • encourage honest participation
  • protect dignity and trust

Because data without safety distorts results.

WIS® Resilience Index

Not Sure Where to Start?

Most conversations begin with one of these: