Full Day (half-day in class and half-day on LMS)
Empathetic Listening in Coaching
July 23, 2024
(10:00 AM - 2:00 PM CDT )
297
Trainer: Joyce Odidison
Location: Virtual Blended learning
4

Continuing Education
Credit Hours (CEC)

Master the skill of empathetic listening, a vital tool for understanding and supporting clients' emotional health. Learn to develop the ability to listen and respond empathetically, facilitating a deeper connection and more effective coaching interventions.

Learning Objectives

Upon completion, participants should be able to:

  • Learn and apply compelling leadership competencies
  • Understand the workforce criteria for an inclusive workplace.
  • Acquire and apply strategies to increase relationships with diverse teams.
  • Effectively manage, supervise, and support diverse employees to improve their participation and skills transference.
  • Acquire and apply key leadership coaching strategies with diverse teams.
  • Adapt their coaching styles to help employees transition, learn new habits, address unhealthy habits, and resolve diversity related conflicts.
  • Effectively communicate with diverse employees and connect them with the right resources.
  • Apply varied coaching conversation models to address difficult behaviours.
  • Encourage allyship and support of newcomers and diverse employees in the workplace.
  • Assess their leaderships styles and create a personal leadership development plan.

Method of Delivery

This action learning course offers micro learning to get you ready each week, group discussions, case studies, scenarios, problems solve and coaching skills applications in class to boost your confidence in applying these skills in the workplace.

Target Audience

This leadership program is designed for new and emerging leaders, managers, and supervisors, and those who are leading an increasingly diverse team.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event using Zoom, an online meeting platform. Please check your system requirements prior to registering.

About the Trainer
Joyce Odidison, MA. MCC. CTDP.

Joyce Odidison is a Conflict Analyst, Corporate Trainer, Keynote Speaker, Author, and Master Leadership and Well-being Coach. Joyce is the Thought Leader behind the groundbreaking Well-being Intelligence Curriculum™ and WIS® Assessment that identifies well-being risks for individuals and organizations. Her work includes harassment and psychological safety consultation, designing inclusive wellness systems, wellness assessments, diversity conflict and well-being consultations, train the trainer certifications, and relational leadership coaching. Joyce also hosts the annual Global Workplace Wellness Summit and her weekly What’s Happening at Work podcast. She is the author of six books and President of Interpersonal Wellness Services Inc. Joyce is passionate about helping people identify and reduce barriers to living their best lives. In her downtime, you will find Joyce reading, cooking, taking long walks or enjoying time with family and friends. She can be reached at www.interpersonalwellness.com

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